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Frequently Asked Questions

All answers about viewing, booking, the rental contract, payment, moving in and living at RW63.

Before booking

Can I view an apartment before booking?

Viewings are possible on request and by prior appointment only – we meet in front of the building at Richard-Wagner-Str. 63. However, a viewing is not required: all 30 apartments are furnished exactly as shown in the photos, and the entire rental process is digital. We do not offer online or video viewings. Please note: the apartment is not reserved for you until the viewing date.

Can I reserve an apartment?

No, reservations until a preferred date are not possible. Your booking only becomes binding once both parties have digitally signed the rental contract – until then, first come, first served.

When does booking for the coming semester start?

Apartments are rented on a per-semester basis. Booking for the winter semester opens in mid-August, for the summer semester in mid-February. If apartments remain available, you can also book during the current semester.

Do the photos on the website show my actual apartment?

Yes. The photos in the booking system show the specific apartment. Furthermore, furnishing and equipment are identical in all apartments.

Are there any apartments available right now?

You can check current availability at any time in our booking system at app.rw63.de – the entire rental process also runs digitally there.

Who can rent an apartment – students only?

We focus on renting to students, but you can also book an apartment without student status. Simply upload your employment contract or other proof instead of a certificate of enrolment.

Can I rent an apartment as a shared flat (WG)?

We do not offer apartments for classic shared flats, but you can move into one of our duplex apartments as a pair.

Rental contract, payment and deposit

How can I book?

Booking takes place exclusively via the booking system on our homepage. Simply follow the individual steps on the homepage and you will be guided automatically through the booking process.

How exactly does booking work?
  1. Choose an apartment, enter your contact details and upload your documents – all without obligation.
  2. We review and validate your information.
  3. The rental contract is generated automatically and sent to you; you have 3 days to review and digitally sign it (otherwise the reservation expires automatically – no further action needed).
  4. The contract only becomes legally binding once both parties have signed digitally.
  5. You then receive a payment link for the semester rent.
  6. After payment is received, we promptly arrange your handover appointment.
How can I pay?

You can pay using all available payment methods accepted by our payment partner Stripe. These currently include credit card (VISA, Mastercard, American Express, Diners Club), Apple Pay, Google Pay, PayPal, Alipay and many more. Payment takes place after booking (conclusion of the rental contract) in a single transaction for the entire semester.

When do I have to pay the rent?

After the contract is concluded, you receive a payment link and can conveniently pay the rent for the entire semester online. The handover appointment is arranged after payment is received.

Can I rent the same apartment for several semesters?

As a rule, our apartments are rented for one semester at a time.

Can I terminate the rental contract early?

No. The rental contract runs bindingly until the end of the semester. Moving out early does not end the contract – rent and deposit are not refunded proportionally. The deposit is settled as usual after the contract ends.

How much is the deposit and when do I get it back?

The deposit is €890 and is refunded after the end of the contract, provided there are no outstanding claims (unpaid rent, damage, excessive soiling). At move-out, the landlord prepares a handover report. Due to administrative processes, the refund may take 4–6 months.

Can two people be named in the rental contract?

The rental contract is always concluded with one person. The second person is not part of the contract but lives in the apartment as a flatmate. Both persons receive a landlord confirmation (Wohnungsgeberbestätigung) for registration at the Citizens' Office.

Moving in and access

When can I move in?

Move-in follows the official start of the semester: the move-in date for the summer semester is 1 April and for the winter semester 1 October of each year.

How do I get my keys? How does moving in work?

No appointment needed: after signing the contract and paying, you receive an e-mail with instructions for the access app, your PIN code for the gate and keybox, and the Wi-Fi credentials. Your smartphone becomes your key – you can arrive around the clock.

Do I have to register in Saarbrücken (registration requirement)?

Yes, within 14 days of moving in you must register at the Saarbrücken Citizens' Office (book an appointment online). You will find the required landlord confirmation (Wohnungsgeberbestätigung) in your mailbox after moving in.

What do I need to bring? What is provided in the apartment?

Provided are complete furnishing, bed linen, and an equipped kitchenette with dishes, pot and pan; we also provide laundry baskets. You should bring: towels.

Can I bring my own furniture?

Bringing your own furniture is not necessary, as the apartments are fully and comfortably furnished.

Living at RW63

Do I have to register for electricity and water myself?

No, electricity, water and internet do not need to be registered separately. The apartments are rented all-inclusive of all consumption-based utility costs.

How do the washing machine and dryer work?

The laundry room is in the basement. You use the washing machine and dryer at standard rates via the "appWash by Miele" app – available on the Apple App Store and Google Play Store. Laundry baskets are provided free of charge – please return them to the basement after use.

Is there parking for cars and bicycles?

Bicycle parking is available in the courtyard. There are no rentable car parking spaces, but resident parking is possible in the surrounding area.

Are pets allowed?

No, pets are not permitted in the apartments.

Do I have to pay the German broadcasting fee (Rundfunkbeitrag)?

Yes. Each apartment is a separate dwelling, so you are liable for the fee (currently €18.36/month). BAföG recipients can apply for an exemption.

Are my belongings insured? Which insurance do I need?

Personal belongings are not insured through the landlord. We recommend private liability insurance and, if desired, contents insurance.

Who do I contact with questions or to report damage?

Our official contact channel is WhatsApp: wa.me/491733510249. Please report damage directly with a photo.

Moving out

How does moving out work?

From 2 weeks before your planned move-out, you can book a handover appointment for the last day of your tenancy via our web calendar. You return the apartment cleaned and in its original condition; the landlord prepares a handover report. Moving out earlier is possible – please arrange this separately with us. Remember to deregister or re-register at the Citizens' Office and set up mail forwarding.

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